Cancellation policy

SVP Fragrances Subscription & Purchase Options Cancellation Policy

This Subscription & Purchase Options Cancellation Policy (“Policy”) governs all recurring purchases, subscriptions, or “purchase options” offered by SVP Fragrances (“SVP Fragrances,” “we,” “us,” or “our”) through www.svpfragrances.com (“Website”).

By enrolling in any subscription or recurring purchase option, you (“Customer,” “you,” or “your”) agree to the terms below.


1. Overview of Purchase Options

SVP Fragrances may offer purchase options such as:

  • Subscribe & Save programs
  • Auto-replenishment orders
  • Recurring delivery plans

These options allow you to receive Products automatically at selected intervals.


2. Cancellation Policy

2.1 You may cancel your subscription at any time.

2.2 To avoid being charged for the next billing cycle, cancellation must be completed at least 24 hours before your next scheduled billing date.

2.3 You may cancel by:

2.4 Once canceled, you will not be charged for future orders.


3. Changes to Subscription

You may modify your subscription at any time, including:

  • Changing delivery frequency
  • Updating shipping address
  • Updating payment method
  • Skipping upcoming deliveries

Changes must be made at least 24 hours before the next billing date.


4. Billing & Charges

4.1 By enrolling in a subscription, you authorize SVP Fragrances to automatically charge your payment method at the selected interval.

4.2 Subscription orders are processed automatically, and once processed:

  • They cannot be canceled
  • They are subject to our Return, Refund & Exchange Policy

5. Refunds for Subscription Orders

5.1 Subscription orders are eligible for returns under our 30-Day Try It Risk-Free Guarantee, subject to the same conditions:

  • Product must be at least 90% full
  • Return must be requested within 30 days of delivery

5.2 Shipping fees (if applicable) are non-refundable.


6. Failed Payments

6.1 If a payment fails:

  • We may attempt to reprocess the payment
  • Your subscription may be paused or canceled

6.2 We reserve the right to cancel subscriptions with repeated failed payment attempts.


7. Abuse Prevention

SVP Fragrances reserves the right to cancel or restrict subscriptions if we detect:

  • Abuse of discounts or subscription pricing
  • Excessive returns linked to subscription orders
  • Fraudulent or suspicious activity

8. Changes to Subscription Program

We may modify or discontinue subscription offerings at any time, including:

  • Pricing
  • Benefits
  • Frequency options

Any changes will apply to future billing cycles.


9. Contact Information

For all subscription-related inquiries:

Email: support@svpfragrances.com
Response time: 24–48 business hours (Monday–Friday)